SASSA Black Card Application Process
The South African Social Security Agency (SASSA), in collaboration with Postbank, is transitioning from the SASSA Gold Cards to the new Postbank Black Cards. Beneficiaries are urged to make this switch by March 20, 2025, to ensure uninterrupted access to their social grants.
Why Replace Your SASSA Gold Card?
After the March 20 deadline, the SASSA Gold Cards will be deactivated, rendering them unusable for:
- Cash withdrawals at ATMs and retailers
- Balance inquiries
- Printing of statements
- Retail purchases
This deactivation applies regardless of the card’s printed expiry date.
How to Apply for Your Postbank Black Card?
- Locate a Card Issuance Site:
- Dial *120218*3# on your mobile phone.
- Press 1 to continue.
- Select your province to receive a list of nearby locations where the new cards will be distributed.
- Visit a Participating Retailer:
- Collect your Postbank Black Card at designated retailers, including Shoprite, Checkers, Usave, Boxer, and Pick n Pay stores nationwide.
- Required Documentation:
- Bring a valid South African ID or temporary ID.
- If collecting on behalf of someone else, obtain an official SASSA proxy letter from your nearest SASSA office.
- Asylum seekers should bring their official SASSA approval letter.
Requirements for Transition:
To obtain the Postbank Black Card, beneficiaries need to:
- Provide Valid Identification:
- A valid South African ID or a temporary ID document is required. If you’ve lost or misplaced your ID, it’s advisable to obtain a temporary ID to facilitate the card issuance process.
- Proxy Collection:
- If someone is collecting the card on behalf of a beneficiary, the representative must present an official SASSA authorization letter. The beneficiary does not need to be present during the collection.
- Asylum Seekers:
- Beneficiaries who are asylum seekers should bring their official SASSA approval letter to obtain the new card.
Special Provisions for Sick and Bedridden Beneficiaries
Postbank has implemented a home visit program to ensure that sick and bedridden beneficiaries receive their Black Cards without needing to travel. These individuals will be issued cards from the comfort of their homes.
- Improved Security: Enhanced encryption and biometric authentication to safeguard your funds.
- Immediate Usability: The card is active immediately upon issuance, allowing instant access to funds.
- Widespread Acceptance: Usable at all ATMs, retailer point-of-sale machines, and any location that accepts bank cards.
- Cost-Free Transactions: Enjoy benefits such as one free card replacement per year, three free in-store withdrawals per month, and one free monthly statement over the counter.
Benefits of the Postbank Black Card
The new Postbank Black Card offers enhanced features, including:
Avoiding Scams
Beneficiaries are advised to be vigilant against scams during this transition period. Ensure that you only provide your ID to authorized officials and keep your card secure. Be cautious of individuals or institutions offering cards that resemble the Postbank Black Card under false pretenses.
Contact Information for Assistance
- SASSA Toll-Free Call Centre: 0800 60 10 11
- Postbank Customer Care Centre: 0800 53 54 55
For more detailed information, you can refer to the official media statement released by SASSA and Postbank.
By following these steps and guidelines, beneficiaries can ensure a smooth transition to the new Postbank Black Card and continue accessing their social grants without interruption.