SASSA Status Check

A SASSA status check shows whether your SRD R370 application is Approved, Pending or Declined for the current month, along with your payment date.

SASSA status check is essential for applicants and beneficiaries who have applied for the SRD R370 grant from SASSA. It helps them stay informed about the grant status and payment dates.

SASSA Payment Dates 2026/27 (Full Schedule)

July 2026: Older Persons paid 2 July, Disability 3 July, Children's grants 6 July. SRD R370 pays in batches from around the 21st.

Below is a list of the SASSA payment dates for three types of social grants. (Other types of social grants are paid shortly after the payment dates for these grants.)

SRD R370 Payment Dates

SRD R370 payment dates vary by beneficiary because payments are processed in batches after monthly eligibility checks, so your payment date is only confirmed when your month shows ‘Approved’ with a payment date.

Your exact R370 payment dates for the current and past months for the social relief grant will appear once you enter the SA ID and phone number above and click the "check status" button.

SASSA Grant Amounts for 2026/2027

These amounts took effect on 1 April 2026, confirmed by the Department of Social Development after the 2026 Budget. The SRD grant stays at R370 and runs until 31 March 2027.

Why is My SASSA Money Not in?

Each SASSA grant beneficiary receives a payment on a different date. If SASSA failed to send you a payment by a specific date, there would be multiple reasons. Below are the details. 

• If anyone did not receive the payouts on the payout dates, SASSA may not have processed the payments yet, bank EFT takes 1–2 working days.
• Mostly pay-point/technical delays.
• Re-check your SRD status for the month and look specifically for ‘Approved’ + a payment date, ‘Bank details pending’, ‘Identity verification failed’, or ‘Declined’ with a reason.

How to Check SRD Status in 2026?

First, let us get familiar with the SASSA SRD grant.

Millions of South Africans depend on SASSA grants for survival, more than half of South Africans live below the upper-bound poverty line and unemployment reaches 32.7% in Q1 2026 per Stats SA's QLFS.

SASSA SRD grant was launched by SASSA to ensure a minimum security income for the poor.

SRD stands for Social Relief of Distress grant, which is provided by SASSA (South African Social Security Agency). SASSA is managed by the Department of Social Development in South Africa. SRD eligibility is assessed monthly using data checks across government and financial systems, which is why a person may be approved in one month and declined the next.

Who Qualifies for the SRD R370 Grant?

SASSA rechecks your eligibility every month before it releases a payment. You qualify for the R370 SRD grant if you:

• Are a South African citizen, permanent resident, refugee, asylum seeker, or special permit holder
• Are between 18 and 59 years old
• Are unemployed with no regular income
• Do not receive any other SASSA grant, NSFAS funding, UIF payout, or government salary
• Earn less than R624 a month, the food poverty line SASSA uses as the SRD means test

SASSA confirms this by matching your ID number against Home Affairs, SARS, UIF, and the banks each cycle. A single deposit above R624, even a gift from family, can flip your status from approved to declined the next month.

Once you apply for the SRD grant, you can check its status. The methods that you can use to check status include six different methods and the best one is the online method to check R370 payday that you can use above.

For accuracy and privacy, prioritize the official SRD status page first, then use phone/WhatsApp/USSD methods if the portal is down.

1. Online using ID and Phone Number
2. via Phone Call
3. via WhatsApp
4. via SASSA Office
5. USSD Code
6. Moya App (Unofficial)

It is recommended that the applicants check their SRD status after applying for the grant to confirm at what stage their application is currently in.

1. srd.sassa.gov.za Status Check Online

This is one of the easiest and quickest methods to check the status of an SASSA grant online. What you have to do is to,

• Click on the official website of SRD (https://srd.sassa.gov.za/sc19/status) or find any other website such as sassa-status.web.za.
• You have to fill out the information asked on the page.
• Then, you have to provide your identity card number and your mobile number for the SASSA status check.
• Remember that the phone number and ID number you are entering are the same ones you used when applying for the grant.
• As soon as you click on check status, after filling in the columns, you will see the response from the grant application status for 2026.

2. Check SASSA Status Via WhatsApp Method

This is another easy online method that you can use to check the status. This is the WhatsApp method and it uses only WhatsApp data; free on networks that zero-rate WhatsApp.

For this, follow these steps in sequence

1. Save the SASSA number on your phone.
2. For that, type 0820468553 on your phone.
3. Save it as an SRD status check.
4. Now open your WhatsApp account on your mobile and refresh your contacts.
5. You will see the saved name in your contacts.
6. Now, send any message to the number
7. It will give you a list to choose from; select any option that is related to checking the grant application status
8. It will further ask for your SA ID upon sending that
9. The response you will receive tells you about the status of your SRD grant.

This is how you can check the SRD status via WhatsApp.

3. R370 SASSA Status Via Phone Call

It is another simple and easy method to check your grant status via a phone call. To do that, what you have to do is,

• Dial the number on your phone.
• Dial 080 060 1011.
• It will ask for a verification, which is usually your SA ID.
• Now, provide your identity number; they will tell you the payment dates and your application status.

4. Status Check via their Official Offices

The following method that you can use to check the SRD status is by visiting their official offices.

For your information, if you have applied for more than two weeks, we recommend that you visit their office to check the application status.

• You can look for the regional office of SRD SASSA, which is located near you.
• Now you have to provide all the necessary information that has been asked for, like your ID number and the date when you applied.
• The person in the office may ask you for further description and details about your account and grant.
• Make sure to have all the necessary documents with you so that you can provide them with the documents as proof.
• Now, you can ask them about your application status.

5. Check SASSA Status Via USSD Code

No internet? Use the USSD method. It works on any phone, including a basic one, and most networks do not charge for it.

• Dial *120*3210# on your phone. If that fails, try *120*69277# or the older *134*7737#.
• A menu appears. Choose the SRD status option.
• Enter your 13 digit ID number and the cellphone number you applied with.
• Your status and payment date show on the screen in a few seconds.

The USSD line is busiest in the last week of the month, so try early morning if it times out.

6. Check SASSA Status on the Moya App (Unofficial)

The Moya App lets you check your SRD status without spending data on supported networks like MTN and Vodacom. It is a free third party app, not run by SASSA, but it reads the same official records.

• Install Moya App from the Play Store.
• Open it and tap the Discover section.
• Find and open the SASSA SRD service.
• Enter your ID number and registered cellphone number, then submit.
• Your application status and payment date appear right away.

SRD SASSA Application Status Online Meanings

Multiple responses come when you check the status of your application. In such a case, it becomes pretty challenging to understand what the status check response means.

Here is a further detailed description of the responses that you will get when you make an SRD status check and the meanings of those responses.

Check out the details below to understand the meaning of the response you have received.

SASSA Status Check Failed Meaning

A failed check usually points to a data or system problem, not a final decision. The common causes are:

• The details on your application are incomplete or do not match the records.
• SASSA could not verify your information against Home Affairs or the banks that cycle.
• The portal had a temporary technical glitch.

If the failure shows a specific reason such as UIF registered or an income flag, that is a decline, not a glitch. Match it under Why did SASSA Decline Your Application. A suspended or cancelled result is explained under Canceled or Suspended below.

Why is my SASSA Status Pending?

If you receive an SRD grant status check response of “Pending,” that means your application is in the process right now. It is still being verified, and the organization is working on verifying your application and documents.

SASSA Status Check Declined Meaning

If your status check response says “Declined,” your SRD application is declined. Your application is no longer in the approval or processing stage. Instead, it has already declined, and there are numerous reasons.

What Does SASSA Self-Exclusion Response Found Mean?

If your application status changes to "Self Exclusion Response Found", it means that SASSA has rejected your application. The reason is, that your own answers on the application questionnaire indicated you don't qualify (you self-declared income/support).

You either earn R624 per month (food poverty line) or it could also mean that you are already receiving financial support of some kind or from some other institute such as UIF, amounting to or more than R624.

On the other hand, if you live in a government facility, this fact could also be the reason for the rejection of your application. Hence, your status shall give this very message.

What does Referred mean on SASSA Status?

Referred generally indicates the application has been escalated for additional verification checks before a final approval or decline is issued.

In simple words, the referred SASSA status application means that the application is sent to other departments for further verification. Once that department verifies the information on the application, it will then make a final decision on whether it is approved or rejected.

Moreover, not all applications get this referred status. It is usually escalated for extra verification (fraud/duplicate/data mismatch checks), usually resolves within ~21 days, no action needed unless it persists.

So, to ensure the authenticity and rule out any possibility of fraud, SASSA sends the application for internal verification and then makes a decision.

Identity Verification or SASSA Status Check Failed

In case you see the status check response as “Identity Verification Failed,” that means your identity information does not match the information in the “Department of Home Affairs” database. You have to make sure to provide genuine information without mistakes or false information and errors.

This is because your identity information should be the same as in the DHA’s database. To avoid such problems, you have to make sure to provide information similar to that of the DHA.

Period Pending Meaning

“Period Pending” status check response means that your application is pending verification by SRD, and your application is currently not being processed.

Period Approved Meaning

If you see a “Period Approved” status check response, this status indicates that your application has been approved for the period. This means you will receive your SRD payment very soon because your application has been approved for this month.

Period Declined Meaning

If you see a “Period Declined” status check response when you check SRD application status, this means that your payment for this month has been declined. A declined month is not auto-paid later; the user must appeal that month within 90 days, and future months are re-evaluated independently.

Why is My SASSA R370 Still Approved but with No Payment?

The status of 'approved' indicates that all requirements and checks have been completed, and you are eligible for the grant. It does not mean the funds have been released (yet).

If you want to know if money has been issued to you, look for a 'payment pending' and then a 'paid' status. The only time you should be concerned is if the status ticks over to 'paid' without receiving your money.

Their USSD service or website allows you to track payment status. If you have concerns, you can also contact the SASSA hotline or visit an SASSA office.

Means Income Source Identified Meaning

If you have checked your SRD R370 application status and you see “Means Income Source Identified” as your status response, the organization has been informed about your monthly income. And your monthly household income isn't under the limits.

The mean income source identified status check response means your monthly income is above the maximum threshold. Keep this in mind because financial aid is only given to those who are in need and to those who have a monthly income less than or equal to a particular amount.

Bank Details Pending Meaning

SASSA has approved you but has not verified your bank account yet. Payment is held until the account passes the bank verification check, which takes a few working days. The account must be in your own name.

Reapplication Required Meaning

Your application has lapsed and you must submit a fresh declaration for the new cycle. Log in to srd.sassa.gov.za, complete the reapplication, and check your status again after a few days.

No Records Found Meaning

Your ID number does not match any SRD application on the system. Check that all 13 digits are correct, that you used the same cellphone number from your application, and that your application has not expired.

Canceled or Suspended Meaning

Canceled means you or SASSA closed the grant. Suspended means payments are paused, usually after a failed identity or biometric check. You reactivate it by completing verification at a SASSA office or through the eKYC process.

How and Where to Collect Your SASSA Payment?

Once your status shows approved with a payment date, the money is paid into your chosen method. You have three ways to get it.

• Bank account: SASSA pays the grant by EFT into a South African bank account in your own name. It usually reflects within one to two working days.
• Postbank card: withdraw at any ATM or at a supported retailer till.
• Cash at a retailer: collect at Shoprite, Checkers, Usave, Pick n Pay, Boxer, or Spar using your ID and the phone number on your application.

Update Your SRD Details: Banking, Phone Number and Reapplication

Most payment problems are not decisions by SASSA. They are details that are out of date. Every change below is free, and every one of them happens on the official portal at srd.sassa.gov.za, never by SMS link and never through a person who offers to do it for you.

Update your banking details

If your status says Bank Details Pending, SASSA has approved you but has nowhere to send the money yet. Log in to the official portal and choose the option to update your banking details. SASSA sends an OTP to the cellphone number on your application, and once you enter it, you receive a secure link by SMS to submit the account.

Three rules decide whether it works.

• The account must be a normal savings or cheque account in your own name. SASSA does not pay into a parent's, partner's or friend's account, and doing so gets the payment rejected.
• The ID number on the bank account must match the ID number on your SRD application exactly. A name change that never reached the bank is a common cause of failure.
• Verification with the bank takes 7 to 14 working days. Your payment is held until it clears, then released. This is normal, so do not reapply while you wait.

Full walkthrough with screenshots: how to change your SASSA banking details.

Change your cellphone number

If you lost the SIM you applied with, you cannot check your status, receive an OTP, or lodge an appeal, because every official channel verifies you on that number. Update it on the official portal first, allow a few days for the change to take effect, then check again. See how to change your SASSA phone number for the steps and the eKYC verification you may be asked to complete.

Reconfirm, cancel or reinstate your application

You do not need to reapply every month. SASSA reassesses your active application automatically each cycle. What you do need to do is keep your answers current, and there are three separate tools for that.

• Reconfirmation. If your circumstances change, or you answered the screening questions wrongly, correct your answers at srd.sassa.gov.za/sc19/reconfirmation/auth at any time. This is also the fix if your status says Self Exclusion Response Found, which means your own answers told SASSA you do not qualify.
• Cancellation. If you start working or no longer need the grant, cancel it yourself at srd.sassa.gov.za/sc19/cancellation. Taking a grant you no longer qualify for creates a debt you will be asked to repay.
• Reinstatement. If you cancelled and your situation changes again, restore the same application at srd.sassa.gov.za/sc19/reinstate rather than starting a new one.

If your status says Reapplication Required, none of the three above apply. Your application has lapsed and you must submit a fresh declaration on the portal, then check your status again after a few days.

How to Appeal a Declined SRD Status (ITSAA)

If your status shows declined for a month, you can challenge it. Go to srd.dsd.gov.za/appeals, enter your 13 digit ID number and the cellphone number you applied with, then lodge a separate appeal for each declined month. You have 90 days from the date of the decline to do this.

The appeal is decided by the Independent Tribunal for Social Assistance Appeals (ITSAA), a body that sits outside SASSA, so your case gets a fresh look. It is free, and you do not need a lawyer. Anyone who asks you to pay for an appeal is running a scam.

Step 1: Lodge your appeal

1. Open srd.dsd.gov.za/appeals on your phone or computer. You can also reach the same form at srd.sassa.gov.za/appeals/appeal.
2. Enter your 13 digit ID number and your registered cellphone number, then tap Send PIN.
3. Type in the PIN that arrives by SMS. It expires quickly, so enter it as soon as it lands.
4. Pick the month you are disputing. Lodge a separate appeal for every declined month, because each month is judged on its own.
5. Choose the appeal reason that answers your decline reason. If SASSA declined you for income, do not choose an unrelated reason, or the tribunal has nothing to weigh.
6. Attach your proof. Three months of bank statements, an affidavit explaining a once off deposit, a retrenchment letter, or a UIF letter, depending on the reason.
7. Submit, then save the reference number and take a screenshot.

Step 2: The tribunal reviews it

ITSAA checks your appeal against Home Affairs, UIF, SARS and bank records for that specific month. A decision usually takes 60 to 90 working days. If the appeal succeeds, that month flips to approved and you are paid backpay for it. If it fails, that outcome is final for that month, and your only remaining route is a High Court review. A failed appeal for one month does not block you from being approved in the months that follow, because eligibility is reassessed every cycle.

Check your Appeal status

Your appeal outcome does not appear on the normal status page straight away, because ITSAA runs its own system and SASSA updates your status only after it receives the tribunal result. Check the appeal itself instead.

1. Go back to srd.dsd.gov.za/appeals.
2. Enter the same 13 digit ID number and registered cellphone number you used to lodge the appeal, then verify with the PIN sent by SMS.
3. Your appealed months are listed separately, each with its own result.

You will see one of three results per month.

• Pending or under review: ITSAA has your appeal and has not decided yet. Wait it out. Lodging the same month twice does not speed it up.
• Approved: the decline is overturned for that month. Your SRD status changes to approved and backpay is released to your normal payment method.
• Declined: the tribunal upheld the original decision for that month, and it is final. Call SASSA on 0800 60 10 11 if the reason given is not clear to you.

If your registered cellphone number has changed, you cannot receive the PIN and you cannot check your appeal. Update your number first on the official portal, then try again.

Common SASSA Status Related Questions

Can I check my SASSA status with just my ID number?

No. You need both your 13 digit South African ID number and the cellphone number you used when you applied. Every official channel asks for the pair, the online portal, WhatsApp, USSD and the call centre, because the phone number is what proves the ID belongs to you. It stops anyone from looking up your grant with an ID number they found or bought.

If you no longer have that SIM, no channel will work for you, and there is no way around it. Update your cellphone number on the official portal first. Verification of a new number takes a few days, and only then will your status, your appeal and your payment date show up again. Any site or person promising a status check on your ID number alone is either wrong or fishing for your details.

Is the SASSA status check free?

Yes. SASSA never charges you to check your status, apply, appeal, or unlock a grant. If money is asked for at any point, it is a scam. What can cost you a few cents is the channel you use, not the check itself.

• Online at srd.sassa.gov.za: free, but it uses your mobile data.
• WhatsApp on 082 046 8553: uses a small amount of data, and is free on networks that zero rate WhatsApp.
• USSD on *120*3210#: no data needed and works on a basic phone. Some networks charge a few cents per session.
• Call centre on 0800 60 10 11: toll free from South African landlines and the major mobile networks.
• Moya App: data free on supported networks. Android only, and it is a third party app, not run by SASSA.

The cheapest route if you have no data at all is USSD or a call to the toll free line.

How do I check my SASSA balance?

Your balance is held by whoever receives the money, so where you check depends on how you get paid. SASSA does not run a balance service of its own. The USSD line *120*3210# returns your SRD status and payment date, not an account balance, which is a point many sites get wrong.

If your grant is paid into a bank account, your balance is with your bank. Use the bank's app, its own USSD code, an ATM, or the bank's helpline. SASSA cannot see or tell you that balance.

If you are paid onto a Postbank card, you have four ways to check.

• Insert the card at any ATM and choose Balance Enquiry. Fees can apply after the first enquiry in a month.
• Ask at the till when you draw cash at Shoprite, Checkers, Usave, Pick n Pay, Boxer or Spar. This is usually free.
• Dial Postbank on *120*355# and follow the prompts.
• Call Postbank on 0800 53 54 55.

Two things worth knowing. USSD codes do change, so check the current one on sassa.gov.za or the Postbank site rather than trusting a code from a WhatsApp group. And your Gold Card stops working after 31 August 2026, so if you are still using one, swap it for the free Postbank Black Card before that date or you will not be able to draw your money, even though it is safely in your account.

How long does SASSA verification take?

Most SRD verifications are done within 7 to 14 days of the month opening, and a pending status inside that window is normal, not a problem. SASSA reruns the checks every single month, matching your ID against Home Affairs, SARS, UIF, NSFAS and the banks, so verification is not a one time event you clear at application.

Checks run slower when volumes spike in the first week of the month, over public holidays, and when a bank verification or Home Affairs record is slow to return. If you are still pending after three weeks, do not reapply. Update your details on the official portal to trigger a fresh verification, and if nothing moves after that, call 0800 60 10 11 or visit a SASSA office with your ID.

If you are wondering what other grants SASSA offers, here is the complete list!

1. SRD R370 Grant
2. Children’s Grant Application
3. Grant for Old Age
4. Disability Grant
5. Care Dependency Grant
6. Grant-in-Aid
7. SASSA War-Veterans Grant
8. Foster Care Grant

This site is an independent guide and is not affiliated with SASSA. We link you to the official portal for every action that needs your personal details.